Agency Schedule Detail

Authorization Number : 11001732

Agency Series No. : TICK-02

Status : Active

Agency Web Link :

Agency : DAS

Confidential Description : Contains sensitive security/control information. Restrict per policy and applicable statutes.

Division : DAS0800

Vital Description :

Section : DAS0800802

Record Title : Help Ticket System - GRC Approval Workflow Records.

Revision : 3

Record Description : Records documenting approvals and attestations within the ticketing system, including approvals related to policies, risks, controls, assessments, exceptions, certifications, and associated evidence attachments, used to document governance decisions, validate control execution, and support compliance and assurance activities.

Retention Period	Retention Justification	Media Code	Method of Disposal
Maintain in system of record for 4 years after process completion, then move to archive status for 1 year, then destroy.		Electronic	Delete

Approvals

Status	Name	Title	Date
Approved	David Day	Records Coordinator	4/7/2026 1:17:05 PM
Approved	Denise DePalma	Records Officer	4/9/2026 12:03:26 PM
Approved	Terri Dittmar	Record Administrator	4/10/2026 7:27:13 AM
Approved	Martin Meeks	State Auditor	4/13/2026 8:59:26 AM
Approved	Fred Previts	State Archivist	4/20/2026 9:36:25 AM

Notes

Date	Reason	User