Authorization Number : 50750266
Agency Series No. : 505-00-02
Status : Active
Agency Web Link :
Agency : ODM
Confidential Description :
Division : ODMMACA
Vital Description :
Section : ODMMACA
Record Title : Ohio Medicaid Consumer Hotline Screen Navigation
Revision : 1
Record Description : All records of recordings of the customer service agent navigation through the Customer Relationship Management (CRM) system for telephone calls received by the Ohio Medicaid Consumer Hotline identified as being needed by the Ohio Department of Medicaid (ODM).