Agency Schedule Detail

Authorization Number : 50750265

Agency Series No. : 505-00-01

Status : Active

Agency Web Link :

Agency : ODM

Confidential Description :

Division : ODMMACA

Vital Description :

Section : ODMMACANONE

Record Title : Ohio Medicaid Consumer Hotline Call Recording

Revision : 0

Record Description : All records of recordings of telephone calls received by the Ohio Medicaid Consumer Hotline identified as being needed by the Ohio Department of Medicaid (ODM).

Retention Period	Retention Justification	Media Code	Method of Disposal
Retain for 1 year, then destroy provided audits are completed, reports are released, and all discrepancies resolved.	Ohio Medicaid Consumer Hotline contract; Telephony and Customer Relationship Management deliverable.	Electronic	Erase

Approvals

Status	Name	Title	Date
Approved	Tiffany Williams	Records Coordinator	11/15/2017 4:04:00 PM
Approved	Lisa Stafford	Records Officer	11/16/2017 4:13:00 PM
Approved	Bunnie Jones	Record Administrator	12/14/2017 11:21:00 AM
Approved	Martin Meeks	State Auditor	12/18/2017 10:21:00 AM
Approved	Fred Previts	State Archivist	12/19/2017 8:46:00 AM

Notes

Date	Reason	User