Agency Schedule Detail

Authorization Number : 795-0863

Agency Series No. : CS-CUST02

Status : Active

Agency Web Link :

Agency : JFS

Confidential Description : ORC 149.43.A.1.v.

Division : JFS00CS

Vital Description :

Section : JFS00CS

Record Title : Customer Inquiry/Response Files

Revision : 1

Record Description : Records contain inquiries from customers, along with any supporting documentation, and CICC’s responses to those inquiries. Inquiries are received via telephone, paper or electronic transmission. Information may include customer’s Personal Identifiable Information (PII), confidential case information, and the nature of the inquiry.

Retention Period	Retention Justification	Media Code	Method of Disposal
Retain in office 1 year, 4 years in records center destroy.		Paper	Shred
Retain 5 years then destroy.		Electronic	Erase

Approvals

Status	Name	Title	Date
Approved	Shelia Robinson	Records Officer	6/13/2024 12:23:52 PM
Approved	Terri Dittmar	Record Administrator	6/14/2024 8:36:49 AM
Approved	Martin Meeks	State Auditor	6/17/2024 11:15:53 AM
Approved	Fred Previts	State Archivist	6/18/2024 5:00:26 PM

Notes

Date	Reason	User