Authorization Number : 950-0428
Agency Series No. : 5-04-09
Status : Active
Agency Web Link :
Agency : LOT
Confidential Description :
Division : LOTFINA
Vital Description :
Section : LOTFINACLMS
Record Title : Customer Inquiry File
Revision : 3
Record Description : The file contains Customer Inquiry Forms and non-winning tickets. Customer inquiries are filed by customers that possess a ticket that appears to be a winner but will not validate as a winner on the Lottery''s computer system. The file includes the Lottery''s Internal Control System results report identifying the reason why the ticket will not validate: cashed, stolen, mutilated, altered, etc. The file may also contain interoffice communications pertaining to the inquiry.