Agency Schedule Detail

Authorization Number : 50760105

Agency Series No. : 60-ITG-004

Status : Active

Agency Web Link :

Agency : OOD

Confidential Description :

Division : OODITEC

Vital Description :

Section : OODITEC

Record Title : Help Desk Records & Logs

Revision : 0

Record Description : Records generated to document, track and resolve user problems, account requests, equipment use and technical assistance; inventory/equipment assignment and tracking; compile monthly and annual statistics; planning reference; management analysis; collects information on the use of computer equipment for program delivery and security. (Reference: DAS IT-AS-02)

Retention Period	Retention Justification	Media Code	Method of Disposal
Retain for one (1) state fiscal year after the year generated. Destroy when deemed to have no administrative value.		Paper	Trash
Retain for one (1) state fiscal year after the year generated. Destroy when deemed to have no administrative value.		Electronic	Delete

Approvals

Status	Name	Title	Date
Approved	Debbie Stevens	Records Officer	8/18/2014 4:55:00 PM
Approved	Bunnie Jones	Record Administrator	9/10/2014 12:28:00 PM
Approved	Martin Meeks	State Auditor	9/11/2014 9:47:00 AM
Approved	Fred Previts	State Archivist	9/16/2014 4:41:00 PM

Notes

Date	Reason	User