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Agency Schedule Detail

Authorization Number :  400-1165
Agency Series No. :  CS-CUST03
Status :  Active
Agency Web Link : 
Agency :  JFS
Confidential Description :  Records may contain personal information. 
Division :  JFS00CS
Vital Description : 
Section :  JFS00CS
Record Title :  Customer/Consumer Response Files
Revision :  3
Record Description :  Responses to customer inquiries regarding Child Support program services and case disposition. Inquiries can be by telephone (call center tallies), paper or via electronic transmission. Information may include name, address, county and state, obligor, requester and nature of inquiry.
Retention Period Retention Justification Media Code Method of Disposal
Retain in office 1 year, 4 years in records center, then destroy. Retain printed reports until no longer of adminstrative value, then destroy. Paper Shred
Retain until superseded, obsolete or replaced, then destroy. Electronic Erase

Approvals

Status Name Title Date
Approved Martin Meeks State Auditor 3/19/2013 10:37:00 AM
Approved Shelia Robinson Records Officer 3/26/2013 8:53:00 AM
Approved Bunnie Jones Record Administrator 3/26/2013 10:40:00 AM
Approved Fred Previts State Archivist 3/27/2013 1:02:00 PM

Notes

Date Reason User

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© 2025 - RIMS, State of Ohio