Authorization Number : 950-0428
Agency Series No. : 5-02-01
Status : Active
Agency Web Link :
Agency : LOT
Confidential Description : may contain confidential and personal information
Division : LOTFINA
Vital Description :
Section : LOTFINACLMS
Record Title : Customer Inquiry File
Revision : 5
Record Description : File contains Customer Inquiry Forms and the corresponding non-winning tickets. Customer inquiries are filed by customers that possess a ticket that appears to be a winner but will not validate as a winner on the Lottery's computer system. The file includes the Lottery's Internal Control System results report identifying the reason why the ticket will not validate; cashed, stolen, mutilated, altered, etc. The file may also contain interoffice communications pertaining to the inquiry. Files may also contain recipient information that is not tied to a prize