| If case is closed with no action taken, retain in office area for 5 years after closure date, then destroy.
If action is taken, retain in office area for 10 years after the date of the action, then destroy. Do not destroy any notices for opportunity for hearing, consent agreements, and/or adjudication orders, since those documents have historic and reference value. |
Records need maintained for a period of time following the completion of the investigation in case of future complaints against the licensee. If no action taken, legal counsel stated that there is little value in the records after 5 years. For those disciplined, the records maintain value for a longer time period. After 10 years, the confidential case materials are of no use if there are subsequent investigations into that licensee. |
Paper |
Shred |