Agency Schedule Detail

Authorization Number : 855-0301

Agency Series No. : DSPE-1

Status : Active

Agency Web Link :

Agency : BWC

Confidential Description : Names, addresses, claim numbers, provider numbers, employer risk numbers, and medical information. The complaint issues and the resolutions.

Division : BWCDSPE

Vital Description :

Section : BWCDSPE

Record Title : Inquires and Complaints

Revision : 2

Record Description : The Inquires and Complaints are made by telephone, computer, letter or in person; as well as the disposition of such inquiries.

Retention Period	Retention Justification	Media Code	Method of Disposal
Hard copy to be retained 4 years in the Ombuds office, and then destroy.		Paper	Shred
Electronic records are to be retained 4 years in the Ombuds email repository, and then destroy.		Electronic	Delete

Approvals

Status	Name	Title	Date
Approved	Kevin Gartrell	Records Coordinator	9/19/2011 3:28:00 PM
Approved	Melissa Roach	Records Officer	10/17/2011 1:14:00 PM
Approved	Michael Hardenbrook	Record Administrator	10/19/2011 8:13:00 AM
Approved	Martin Meeks	State Auditor	10/19/2011 12:35:00 PM
Approved	Fred Previts	State Archivist	10/31/2011 4:07:00 PM

Notes

Date	Reason	User