Authorization Number : 855-0962
Agency Series No. : MSAD-1
Status : Active
Agency Web Link :
Agency : BWC
Confidential Description : The Medical Provider Complaint Files include the medical providers’, injured workers’ names and addresses. The records also contain the injured workers’ medical information.
Division : BWCMSAD
Vital Description :
Section : BWCMSAD
Record Title : Medical Provider Complaint Files
Revision : 2
Record Description : The Medical Provider Complaint Files contain complaints and correspondence concerning the medical providers. The Medical Provider Complaint Files are scanned into the Universal Document Service (UDS). The Universal Document Service (UDS) is an imaging concept that stores any type of electronic file, such as Microsoft Office documents, Adobe Acrobat, audio/video, Computer Aided Design (CAD), etc. as well as scanned images. The Disability Evaluators Panel (DEP) recruit, credential, and maintain the DEP physician network that provide independent medical exams and medical file reviews for BWC statewide. The DEP provides resolutions on all DEP inquiries including billing and exam complaints.