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Agency Schedule Detail

Authorization Number :  10530276
Agency Series No. :  OCC-CRC-01
Status :  Active
Agency Web Link : 
Agency :  OCC
Confidential Description :   
Division : 
Vital Description : 
Section : 
Record Title :  Consumer Response Center Database
Revision :  1
Record Description :  All entries into Consumer Response Center Database resulting from consumer contacts. These consist of Consumer contact and utility contact information regarding utility issues and include descriptions & Investigation Summaries.
Retention Period Retention Justification Media Code Method of Disposal
Retain in electronic format 3 years from date issue is resolved, then destroy. Any issues that result in a utility case becomes part of the electronic litigation and analytical case files (reference: OCC-ADV-02). This information provides data needed for Rate Case preparation. Electronic Erase

Approvals

Status Name Title Date
Approved Robin Tedrick Records Officer 6/10/2009 9:59:00 AM
Approved Michael Hardenbrook Record Administrator 7/7/2009 9:15:00 AM
Approved Martin Meeks State Auditor 7/7/2009 9:19:00 AM
Approved Fred Previts State Archivist 7/8/2009 9:08:00 AM

Notes

Date Reason User

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