| Five years after case closure if file is not re-opened within that time frame secondary to a new complaint, except in the event of death of licensee prior to 5 years, then file may be destroyed upon death of licensee. |
Licensee is only required to retain records of services for 5 years post-termination of a psychological role; Board requires closed investigation records for possible use in future complaints but can destroy after 5 years, as licensee is authorized to do pursuant to records retention rule in 4732-17-01 (B)(6). |
Paper |
Shred |