| If Board takes no action, destroy after decision has been published in approved board minutes. If board takes action, retain for 1 year after investigation is complete, no further action is pending, and decision has been approved in board minutes. Convert to digital files the destroy hard copy. |
Per Asst AG: Retaining records when no Board action has been taken is unnecessary. Publication of the decision in Board minutes and retention of minutes is satisfactory. If board takes action, documentation must be maintained in case of legal actions, continuing investigations of service or the receipt of additional complaints. Paper copies are not required for this purpose. |
Paper |
Shred |