Agency Schedule Detail

Authorization Number : 11001344

Agency Series No. : NS-TO-03

Status : Active

Agency Web Link :

Agency : DAS

Confidential Description :

Division : DAS8900

Vital Description :

Section : DAS89008920

Record Title : Trouble Ticketing Reporting System

Revision : 0

Record Description : This series consists of reports of phone line problems, feature problems, CCMIS system problems, voicemail problems, auto attendant problems and all other voice problems that need to be tracked.

Retention Period	Retention Justification	Media Code	Method of Disposal
Retain phone line problems for 2 years, all others for the length of the contract, then erase.		Electronic	Erase

Approvals

Status	Name	Title	Date
Approved	Linda Arbuiso	Records Coordinator	12/23/2002 3:51:00 PM
Approved	Jane Kuzma	Records Officer	1/8/2003 4:11:00 PM
Approved	Michael Hardenbrook	Record Administrator	1/13/2003 8:23:00 AM
Approved	Martin Meeks	State Auditor	1/16/2003 5:32:00 PM
Approved	Charles Arp	State Archivist	1/16/2003 5:32:00 PM

Notes

Date	Reason	User